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Customer Service
After-sales support
Request a return or report an order issue.
Report damaged, incorrect, mismatched, or missing goods, or request a return. Have the transaction number and condition evidence ready for a faster review.
Order number or tracking code
Example: WRG-ORD-… or the tracking code from your order.
Requester name
Email used at checkout
This address must match the order email to protect transaction data.
Reason for request
Item arrived damaged
Item does not match its description or specification
Wrong item received
Items or quantity missing
I want to return the item
Another issue
Preferred resolution
Item replacement
Refund
Return the item
Discuss with the Wiragro team
Describe the issue
Attach photos, video frames, or PDF evidence
Maximum 5 files, 10 MB each. PDF, JPG, PNG, or WebP.
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